Subject	Yes they did, but not the cost to ship the old one back...
Posted by	Chad M (CA) on July 29, 2008 at 5:24 PM
	This message has been viewed 96 times.
In Reply To	did they refund the cost of the rotor as they originally posted by aliaZ on July 29, 2008 at 05:09 PM
Message	you could say user error, or wear and tear from taking apart a system that wasn't mean to be unistalled 20 times. Either way, I don't have a single complaint about Stoptech products or service. They helped me in any way they could. I guess if you get a defective product shipped to you, it's your problem to figure it out and fix it. ------------------------------------------------------------ 1995 300ZX TT
Follow Ups	Time to vent…..why not? - Chad M (CA) 16:45:43 07/29/08 No - olyar15 16:57:57 07/29/08 That is only up to the good grace of human decision - Adam(houston) 17:08:54 07/29/08 their business won't suffer over one bad incident - aliaZ 17:11:41 07/29/08 May only be one person in the market for brakes that read - Adam(houston) 17:20:33 07/29/08 A reputation for discount pricing usually trumps one of poor - FuerGrissa 19:41:48 07/29/08 did they refund the cost of the rotor as they originally - aliaZ 17:09:09 07/29/08 Yes they did, but not the cost to ship the old one back... - Chad M (CA) 17:24:07 07/29/08 unfortunately that's the way it is sometimes - aliaZ 17:26:50 07/29/08 No, I wouldn't. But I probably wouldn't have - TT XTZ 17:21:03 07/29/08 Contact Stoptech and tell them. All they can say is no. - lewoolf2 17:23:16 07/29/08 That's why manufacturers prefer selling to authorized vendor - NytWolf 17:42:40 07/29/08 I've never really considered EVER asking for compensation... - Chad M (CA) 20:52:39 07/29/08 You should not expect some sort of compesation. - Dustin 18:37:43 07/29/08 STOPTECH never suspected a bad Rotor as A,B,C,D,E,F,G,H ? - ZXers 20:33:59 07/29/08 Re: STOPTECH never suspected a bad Rotor as A,B,C,D,E,F,G,H ? - Chad M (CA) 20:44:46 07/29/08 Glad to hear your problem is FINALLY solved! BTW I think I - Inzane 09:25:50 07/30/08
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